Product Questions

What are your candles made from?

Our candles are hand-poured using 100% natural soy wax and premium fragrance oils. Each candle is crafted with care to ensure a clean, long-lasting burn.

Do soy wax candles burn cleaner than paraffin?

Yes. Soy wax produces less soot than paraffin wax, making it a cleaner burning option for your home.

Why does my soy candle have a rough or uneven top / frosted?

Temperature changes can cause soy wax to expand or contract. This is normal and part of the natural wax process. Frosting is a natural characteristic of soy wax and does not affect the candle scent or performance.

How long do your candles burn?

Our 12oz soy candles have a burn time of approximately 60-80 hours when burned properly.

Are your candles eco-friendly?

Yes! We use 100% natural soy wax, which is a renewable resource, Free wigs, and lead free wicks.  They are vegan and cruelty free. We prioritize safe, high-quality ingredients.

Candle Care

How do I care for my soy candle?

For the best burn, trim the wick to 1/4 inch before each use, allow the wax to melt to the edges on the first burn, and burn for 2-4 hours at a time. This prevents tunneling and ensures an even burn.

Why is my candle tunneling?

Tunneling occurs when the candle isn't burned long enough during the first use. Always allow the wax to melt completely to the edges on the first burn to create a proper melt pool.

Shipping & Orders

How long does shipping take?

Orders are typically processed within 3-5 business days and shipping times vary by location. You'll receive tracking information once your order ships.

What is your return policy?

We want you to love your candles! If you're not satisfied, please contact us within 30 days of delivery and we'll work with you to make it right.

Scents & Ingredients

How do you create your scent profiles?

Each candle is carefully crafted with top, middle, and base notes to create a complete scent story. We use premium fragrance oils to ensure a consistent, long-lasting aroma.

Are your candles safe for pets?

Our candles are made with natural soy wax and premium fragrance oils. As with any candle, always burn in a well-ventilated area and keep away from pets and children.